P L E A S E R E A D
D E S I G N P O L I C I E S
It is understood that our clients may change their minds!
As such, custom invitation suites include 3 complimentary rounds of revisions.
Round 1 of revisions may include major text changes and layout changes.
Rounds 2 and 3 will ONLY include minor text changes.
Pre-made suites that are featured in my shop include 2 complimentary round of revisions which include minor text changes.
It is recommended to communicate desired changes in groups or all at once to prevent the need for additional revision rounds.
Clients will be notified if the work requested qualifies as custom work and will be billed for this custom work at a rate quoted to you in communication with us.
Extra proofing rounds will have a $10 fee per round
Approval & Printing
All clients must approve final designs before they are printed.
Clients are responsible for double checking the design during the proofing/design process and giving final approval for the following elements (but not limited to):
(keep in mind that light colored inks can be difficult for older eyes to read)
Content & Spelling
A L L S A L E S A R E F I N A L
All sales are final. After final design approval is given by the client via email or other written message, products will enter into production. Any requests for changes after they have been printed or produced will not be refunded. Requests for reprints will be assessed on a case by case basis and charged accordingly; customer will receive a reprint estimate before work is completed.
Colors may vary slightly from what you see on your screen, and requests for reprints based on color will be assessed on a case by case basis and charged accordingly. If you are concerned about readability or color, you may request a free printed proof of your design before it is printed or produced (does not include the cost of shipping).
Although we double check all of our products before shipping, human eyes sometimes miss spelling errors. If you need an envelope readdressed we will send a correction within 1 week. However, if the error is found on the address/name information sheet provided by you, a refund will not be offered and new addressed envelopes will sent at our earliest convenience.